Since payment is due in full at the time of service, we do all we can to assist our clients in maximizing the use of their dental insurance benefits. Stillwater Dental Associates is a participating provider with Northeast Delta Dental and all applicable discounts will apply. We also will submit claims to other insurance companies as a service to our clients. We have worked with hundreds of various plans and do all we can to update insurance data as claim payments are received and processed.
When you register with us as a new patient, we will gather as much information as possible about your particular dental plan benefits. Then, when services are rendered, our computers will generate an estimated co-payment based on the information we have at that time. However, these are estimates only, and until we receive the actual payment from the insurance company, we can only offer you an estimate of your expected co-payment at time of service.
For services with more significant co-pays expected, we can also submit a pre-estimate request to the insurance company so the client will have a more accurate estimate of expected co-payments. Both our office and the patient will receive a copy of the resulting pre-estimate and our office personnel will be happy to answer any questions prior to any service visit.
Once payments have been received from your insurance company and processed, any account adjustments will be applied. If an insurance company pays more than anticipated, your account will be credited and that credit can be used for future services or refunded upon request. If the insurance company pays less than estimated, your account will be billed for any remaining balances due.
For those who have no insurance, or who have estimated insurance co-payments, Stillwater Dental offers a variety of payment options. We accept all major credit and debit cards, including Visa, Mastercard, Discover, and American Express. We also accept cash and personal checks.
In addition, we work with two independent financing companies who specialize in providing credit for dental services. These are CareCredit, and Citi Health. Both companies offer several plans, including no-interest plan options. Any clients who are interested in more information about these plans or who want assistance in applying may contact us at our office, or if they prefer, they can complete an application online.
For any additional information, please contact our office where our trained staff will be happy to assist you.